Things to Know When Placing an Order
GUARANTEE: All specimens are subject to prior sale and sent “satisfaction guaranteed”. Please make all returns within 10 days of receipt for a full refund, excluding shipping and handling costs. All returns must be insured.
PAYMENT: We accept PayPal, Visa, and MasterCard. Payment can also be made by check drawn on a US bank, Cashier’s Check, Money Order or International Money Order. Orders will be shipped upon receipt of payment. Customers who have established credit with us can have the specimens sent to them “on approval”, along with an invoice.
PRICES: All prices are in US Dollars ($).
SHIPPING: A shipping and handling fee of $5.00 minimum (based on size and weight of the package) will be added to orders within the US. Shipping and handling outside the US will be based on International postage costs. We ship via the US Mail. If you wish to use a different method of shipment, we will be glad to accommodate you, just let us know your choice. We insure all domestic orders over $300.00 unless specified otherwise. Foreign orders are insured only per customer request, however we are not responsible for lost international shipments that are not insured. Paypal recommends a tracking service which will add about $15 to the regular air mail postage.
The following information is required on all orders:
- COMPLETE ADDRESS (only required if you are a new customer or your address has changed)
- SPECIMEN NUMBER(S), NAME AND PRICE(S) (Use this website’s automated ordering tool to select mineral information for your order.)
- YOUR METHOD OF PAYMENT (Do not include credit card information until you receive an invoice from us.)
Once we receive your order, we will send you a confirmation and total with shipping. Arizona residents will be charged a 9% sales tax.
If you experience problems, have any questions, or want to make a general inquiry, please email me at email@example.com or call 520-441-9996.
Use the form below only to submit an order.
1. Select the mineral(s) you want from the galleries by clicking on the “Add to Order” checkbox next to the mineral ID. This will store the mineral information while you continue shopping. Once you are finished, return to this page (Ordering) to complete your order.
2. Use the Ordering Tool below and click on ADD MINERALS TO YOUR ORDER. Your selections will be added automatically to the order form.
3. Fill in the required fields and click “send”. Once your order is received, we will send you a confirmation and total with shipping.